Reliable Computer Support
By providing fast and reliable computer support our customers know when things go wrong we are here to help. By using the right tools and techniques we can resolve issues quickly.
Warren Lloyd (MD) & Dexter (Office Dog)
Warren Lloyd – Managing Director
After starting my professional career at a software company on the helpdesk, then working my way up to IT manager, my role in those early days allowed me to understand what it meant to support not only customers but also end-users within the company.
In 2005 I co-founded Ilkley IT Services to offer my range of IT skills, provide great customer service, and help customers understand technology in a straightforward, non-confusing way.
Since then I have steadily grown the company taking on many local businesses, with most of those coming to us for our great customer service and product knowledge. Delivering the most efficient customer support possible is still, and always will be, one of our highest priorities at Ilkley IT Services.
It’s all backed up with our commitment to investment in cutting-edge tools. I’m always keen to speak with companies about their current IT setup and how we might be able to help improve it.
I look forward to hearing from you,
Warren
Here at Ilkley IT Services, we’re a friendly team who offer advanced IT knowledge and skills in a straight forward way for our clients. Which is why we get 95% of our new business coming via recommendations from existing clients.
Ilkley IT was founded in 2005, and since then we’ve had the pleasure of working with some of the most successful businesses in the area. Our ethos has been to offer proactive IT services and support throughout the whole of the Ilkley, Keighley, Skipton and Otley area, and we’d like to think that our help, advice and support has contributed to our customers’ success.
We Operate Locally
By keeping our coverage local our customers know that we are never far away should the worst happen.
Quick Fix Rates
By investing in the right tools and training we are able to fix problems in the quickest possible time, meaning our customers are back up and running before you can say “have you turned it off and on again”.
We Speak Your Language
When technology goes wrong it can be stressful and can be made more stressful by the person helping you speaking in “tech“ language. Our calm and friendly approach will help turn your frown upside down.
Honest and Reliable
If you were to ask our customers to list why they like Ilkley IT, “honest service” would be high on that list. It is one of the main reasons over 95% of our new business comes from recommendations.
Competitive Pricing
We believe we offer some of the best services around at a fair price. We are open and honest about our pricing. You will be hard pushed to find the same level of service for less.
Ilkley IT Services continue to provide us with excellent and prompt computer support. Knowing that any IT issues will be dealt with in a swift manner gives us peace of mind and keeps our busy office running smoothly.
The insight and technical acumen which Warren and his team have brought to the table has been immensely valuable and they’ve made the process smooth and straight forward – highly recommended!
Cloud Nine Hair is very pleased with the way in which Ilkley IT Services conducted themselves throughout our entire move to new offices and warehouse...We continue to work with Ilkley IT Services who provide us with excellent computer support and strongly recommend them to any future customers.
Ilkley IT have offered great support and advice over the years... Friendly people and a good service. We wouldn’t hesitate to recommend Ilkley IT Services.
Like many businesses, we rely heavily on our IT set up to function. From taking orders to running the warehouse, our computer and information resources are central to how we work.
When our IT equipment recently needed refreshing, Ilkley IT Services did an excellent job in providing the necessary materials for our team to perform... I have no hesitation in recommending Ilkley IT Services to other companies requiring professional IT support and consultation.
I would like to express our sincere thanks to Ilkley IT for their excellent technical support, that has on a number of occasions been lifesaving. Computers in our Dental Surgeries are critical, and the fast repairs carried out by Ilkley IT has been vital to our being able to continue to offer a high level of care for our patients.
MANAGED IT SERVICES FOR SMALL TO MEDIUM SIZED BUSINESSES
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Stay up to date with the latest news and regulatory changes affecting businesses in 2019 #sme #management https://t.co/7XH60SpYLq
Ilkley IT Services @IlkleyIT
January flew by. If it’s not too late for new year’s resolutions, here are a few tips for making 2019 a financially better year #business https://t.co/lQzkm6VYhl 💡 👔 👍
Ilkley IT Services @IlkleyIT
See what a real world cyber attack would look like. A must watch for all business owners.
Click here to watch: https://t.co/90254oNVX6
#RealWorldHack #CyberSecurity #Hiscox #Cyber #Ransomware https://t.co/6RKUZeGjT9
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We're looking to grow our team of IT Support superheroes! If you think you've got what it takes to provide awesome customer service with a passion for IT then get in touch https://t.co/CtS7bZ1vR5
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We're hiring! We're looking for a highly motivated 1st Line IT Support Technician to join our busy team in Ilkley. Full details can be found here https://t.co/CtS7bZ1vR5 https://t.co/CbCnqtIJAL
Ilkley IT Services @IlkleyIT
Worried about the access employees have to your business data?
With Mobile Device Management you can:
✔️ Remotely wipe devices if they are lost or stolen
✔️ Apply access rules to information
✔️ Meet Compliance regulations (#GDPR, PCI, SOX)
#MDM
https://t.co/O5k41sKpBj
Ilkley IT Services @IlkleyIT
Why Backup with Ilkley IT?
✔️Managed by IT professionals
✔️Data encrypted at source, in transit and at rest in our data centres
✔️Instant data recovery in the event of a disaster
#CyberSecurity #BACKUP #databackup #DisasterRecovery
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Ilkley IT Services @IlkleyIT
Why use Ilkley IT to help with an office move?
✔️ Access to professional IT support
✔️ We can plan, manage and facilitate your office move
✔️ Managed IT support after you've moved for ongoing support
#ITSupport #Ilkley
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Ilkley IT Services @IlkleyIT
Google is going to shut down the consumer version of Google+ over the next 10 months.
The decision follows the revelation of a previously undisclosed security flaw that exposed users’ profile data that was remedied in March 2018.
#GooglePlus #Google
https://t.co/OL1iUKQi8f
Ilkley IT Services @IlkleyIT
Some Windows 10 users have learned the hard way that even if upgrades have gone smoothly in the past, it's still wise to back up files before updating the OS.
#Microsoft #Windows10
https://t.co/eNSbWmvWoT
Ilkley IT Services @IlkleyIT
Over time PCs slow down, but people often don’t notice until it’s unbearable.
If you have concerns about your PCs’ performance, we can analyse all the PC's performance in your organisation and advise on upgrades.
#ilkley #otley #guiseley #addingham
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