Public, Private, Hybrid: Three Types of Cloud

Public, Private, Hybrid: Three Types of Cloud

Understanding the different types of Cloud and in what circumstances they can be used will enable you to pick the option that best suits your business requirement.

Public, Private, and Hybrid are the three main types of Cloud. They work on the premise that users access a combined hardware and software service in a datacentre via the internet, either with or without your onsite server.

Public Cloud

The Public Cloud is a multi-tenant environment. This means that the platform hosts multiple clients or companies, so users are sharing the resources.

A Public Cloud solution means that you’re essentially buying a secure portion of a much larger infrastructure which is shared by lots of other companies.

Because you’re sharing, the cost tends to be more affordable. There’s greater flexibility too, so you can scale your resources quickly and easily.

Is the Public Cloud for me?

The Public Cloud has the most up-to-date technology because it’s the datacentre’s core offering to its customers. For many businesses the Public Cloud is the most cost effective way of accessing up-to-date technology. It can also handle huge amounts of data, and provides great scalability and customisation.

As an example, it might suit an organisation that sells tickets to sports or music events. These types of organisation require huge computing resources for very short periods of time. The Public Cloud is suitable for all businesses from start-ups right through to established businesses.

Private Cloud

In contrast to the Public Cloud, the Private Cloud is a single tenant environment. This means that the computing resources – software, hardware, Virtual Machines – are exclusive to one organisation. This setup means that you know exactly where your data is stored, and you have control over that environment. This is held in the datacentre in the same way as the Public Cloud.

Is the Private Cloud for me?

Private Cloud, just by its nature, has enhanced security compared to the Public Cloud. It’s suitable for organisations that have specific security or compliance standards to meet. Organisations that deal with sensitive data would benefit from this – organisations working in finance, legal and public sectors, or healthcare for example. Using Private Cloud means that you know exactly where your data is being held, which is important for companies that need to prove data sovereignty.

Hybrid Cloud

Hybrid Cloud, as the name suggests, is a hybrid of computing models. It might refer to a mixture of Public or Private Cloud, but more often than not it means a mixture of Cloud-based and on-premises servers. The blend of resources means that you can meet nearly any computing requirement easily.

Is the Hybrid Cloud for me?

Hybrid Cloud excels as a method of overcoming challenges.

You might have sensitive and non-sensitive data that needs to be stored separately for example. Hybrid enables you to store your sensitive data on-premises if you wish to, and your non-sensitive data in the Cloud.

You could use it as a way of transitioning to the Cloud. You can continue using your existing on-premises servers to ensure you get the most from your investment whilst simultaneously using the Cloud.

Alternatively, if your organisation needs scalability or flexibility that a physical server can’t provide on its own, then Hybrid might be ideal for you. You might have spikes in traffic for example; you can use Hybrid to ensure you have the additional resources available to you when you need them.

We’re ready to help you

We understand that no two businesses are the same and that there are many different factors to think about when moving to a Cloud infrastructure. We can help from scoping, building, and testing, through to monitoring and management. We can ensure that you get the ideal solution for your business. Please get in touch with us to discuss your options.

Why Ilkley IT Services?

We help small and medium sized businesses who don’t have an in-house IT department maximise and maintain their business IT infrastructure.

We constantly monitor your PCs, network and other IT devices. We’ll often prevent problems from happening without users even knowing, meaning you and your staff continue to work uninterrupted.

On the rare occasions when things do go wrong we’re ready to respond quickly and efficiently. With our vast experience and investment in the best tools we are well equipped to get you back up and running in the quickest possible time.

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password Security Ilkley

How to secure passwords

‘Hacking’ is a term that is now firmly associated with 2017. Last year was littered with numerous cyberattacks, data breaches and hacks. From the NHS WannaCry attack that affected over 7000 appointments, to the Petya/NotPetya attack that lead to the manual monitoring of Chernobyl’s radiation levels, right through to Uber who paid their hackers $100,000 to delete their hacked data and keep quiet. Fortunately, 2018 has not been littered with these huge scale attacks in the same way as last year (and fingers crossed it stays that way!).

These attacks did have one positive outcome: it encouraged conversation about cybersecurity. Many businesses are taking measures towards safeguarding their data and keeping their IT systems secure. Whilst having a secure IT infrastructure in place is essential, having secure passwords is equally important; you could have the best security measures in the world but if your passwords are poor, your data is still at risk.

With this in mind, we thought we’d share a few tips for secure passwords.

Don’t use ‘123456’

You’re probably not surprised to hear that ‘123456’ and ‘password’ have topped the list of the worst passwords for 6 years running. The list uses data from 5 million leaked passwords from North America and West Europe. Variations such as ‘123123’, ‘12345’ and ‘123456789’ are also culprits on the list. Despite this, people continue to use these passwords.

So, you shouldn’t use any of the above, but how do you actually create a strong password? Ensuring you use a range of uppercase and lowercase letters as well as numbers and special characters is essential.

Adopt Passphrases

Passphrases are a great alternative to passwords. It’s been proven that length is a key way to make your password more secure. Passphrases enable you to have a long password that’s easy to remember.

As an example, if you take the road name Victoria Drive Ilkley and replace characters with upper and lowercase letters, numbers and special characters, it would turn into ‘V1ctor1A+Dr1v3+1lkl3y’ – a very secure passphrase.

You can create a passphrase from anything that is memorable. Remember to keep it random though – you don’t want to use your name, your business name or the name of the account you’re logging into for example.

Don’t reuse passwords

So, you’ve created your strong password or passphrase. The most important part is not to use this for multiple sites. Using the same password over and over is a sure-fire way to provide hackers with a quick way to take you to the cleaners! Using the same password for everything means that if you’re hacked on one platform, those hackers then have your login credentials for everything else too, meaning you’re totally exposed.

Consider a password management tool

Remembering all of these different strong passwords can be a challenge. We’d recommend using a password management tool such a KeyPass or LastPass if you’re struggling. This way you only need to remember one password – the password that allows you to access your passwords. This is obviously much more secure than writing them down or keeping them in a word document for example.

Keep your password to yourself

We’ve heard some horror stories of organisations where every employee has the same computer password, users are given passwords to use, or all the company passwords are written down somewhere for ‘safekeeping’. It goes without saying that this is not best practice; you should pick your passwords yourself and they should be different to your colleagues’ passwords. Lastly, change your password every few months – the longer you have a password for, the more time there is for it to be hacked.

Why Ilkley IT Services?

We help small and medium sized businesses who don’t have an in-house IT department maximise and maintain their business IT infrastructure.

We constantly monitor your PCs, network and other IT devices. We’ll often prevent problems from happening without users even knowing, meaning you and your staff continue to work uninterrupted.

On the rare occasions when things do go wrong we’re ready to respond quickly and efficiently. With our vast experience and investment in the best tools we are well equipped to get you back up and running in the quickest possible time.

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7 Reasons to move to the cloud

7 Reasons to move your infrastructure to the Cloud

There are many reasons to move to the Cloud – increased scalability, flexibility, collaboration, and a change in payment terms to name a few. More and more businesses are taking advantage of the benefits of moving to the Cloud. Here’s 7 reasons why you should join other businesses and move to the Cloud.

  1. Monthly Payment Model

Buying hardware is costly but is essential for on-premises solutions. You’re able to spread this cost over the server’s life, but you’ll still need to make a hefty upfront payment. By moving your infrastructure to the Cloud, your payment model changes from upfront to a monthly model which enables you to free up your cashflow and invest elsewhere within your business.

  1. Make the most of hardware

On-premises servers will nearly always result in unused capacity. This leads to unnecessary expense. The shared server infrastructure of the Cloud means that it’s scalable meaning no unused capacity and no unnecessary expense.

  1. Staff resources allocation

Cloud-based solutions can free up your staff’s time. IT staff will no longer have to spend time maintaining and monitoring hardware – this would be the responsibility of the Cloud Service Provider. This leaves your IT staff with more time to spend on tasks that will drive your business forward.

  1. Save power

Cloud Service Providers are experts at utilising their hardware. Optimisation results in the best use of energy and resources, and lower costs for power usage.

  1. Flexibility and Scalability

Cloud services are flexible and scalable – as your business grows, your Cloud services can grow too. This is why Cloud computing is referred to as ‘elastic computing’. You’re able to scale up and down dependant on demand, whilst only paying for what you’re using.

  1. Collaboration

Cloud solutions makes communication easier for businesses. You’re able to share documents in real time regardless of your location and time zone for example. Increased collaboration increases your agility too, you’ll be able to respond to new and changing situations with ease.

  1. Cloud helps all businesses

Cloud solutions can help all businesses from start-ups to Enterprises. Start-ups’ immediate access to low-cost, enterprise-grade IT infrastructure means that future growth is accommodated for from the off. SMEs can access a huge range of computer storage and network resources enabling them to operate in a way that would be impossible on-premises. And for Enterprises, Cloud drives down costs, increases operational efficiency, and allows them to meet complex hosting requirements.

Why Ilkley IT Services?

We help small and medium sized businesses who don’t have an in-house IT department maximise and maintain their business IT infrastructure.

We constantly monitor your PCs, network and other IT devices. We’ll often prevent problems from happening without users even knowing, meaning you and your staff continue to work uninterrupted.

On the rare occasions when things do go wrong we’re ready to respond quickly and efficiently. With our vast experience and investment in the best tools we are well equipped to get you back up and running in the quickest possible time.

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Hardware refresh

Is it time to refresh your hardware?

Refreshing hardware is often a task that gets overlooked. Over time PCs slow down, but we often don’t notice until it’s unbearable.

PCs and laptops always seem fast when first purchased. The reason for this is that they are built to deal with the versions of software at that exact moment. As time moves on, programmes get updated, broadband speeds increase, and stored information builds up, all of which put undue pressure on your hard drive and processing power. At that time you’ll notice a huge lull in performance and should consider refreshing your machine.

As a general rule of thumb, businesses should look at refreshing their PCs every 5 years if not sooner. Leaving it longer than this will run a higher risk of the hardware completely packing up. Aside from this, there are several other good reasons why you should refresh your hardware.

BOOST PRODUCTIVITY

Hardware is improving all the time. Not only will your new PCs be quicker because they’re fresh and unused, but they will also have better specs than your previous ones. Your new PCs will be able to handle running multiple programs at once with ease, enabling your staff to multitask effectively. Employees will no longer have to wait when switching between programs or working on two documents simultaneously for example. Your new PC might also afford a multi-screen setup. This in itself can have a huge impact on staff productivity.

WINDOWS 10

New PCs will likely come with the latest version of Windows, which Microsoft have announced is the last version they’ll produce. In contrast to the previous versions, Windows 10 is available as ‘Windows as a Service’. Rather than being a one-off box copy purchase, it is now available by monthly subscription. This subscription works per user rather than per device allowing users to install Windows on up to 5 devices each. The subscription makes managing and reallocating licences easy too.

The main benefit of Windows 10 is that it has much more regular updates – major updates every 6 months rather than every 3 years, and regular smaller security updates. This keeps your PC secure and ensures that your staff are always working with the latest features and are reaping the benefits from doing so.

Another feature of Windows 10 is BitLocker. BitLocker comes as standard for the Pro and Enterprise editions of Windows 10. BitLocker encrypts your entire hard drive. This means that if somebody were to remove your hard drive, they would be unable to read the information stored on it, adding an additional layer of security to your critical business information.

PC ANALYSIS

If you have concerns about your PCs’ performance, we can analyse all the PCs in your organisation to find out the age of the hardware and how it’s performing. From this information we’re able to make suggestions about how to improve your hardware, and whatever our recommendation, we can help you all the way. We offer Managed Support Packages too where we can help you maintain and look after your hardware and other areas of your IT setup.

Why Ilkley IT Services?

We help small and medium sized businesses who don’t have an in-house IT department maximise and maintain their business IT infrastructure.

We constantly monitor your PCs, network and other IT devices. We’ll often prevent problems from happening without users even knowing, meaning you and your staff continue to work uninterrupted.

On the rare occasions when things do go wrong we’re ready to respond quickly and efficiently. With our vast experience and investment in the best tools we are well equipped to get you back up and running in the quickest possible time.

How can we help?

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How the Cloud and Ilkley IT can help your office move

How the Cloud and Ilkley IT can help your office move

Relocation is stressful; business relocation is even more stressful. You have all the stresses of relocation, plus the added stress of keeping your business operational. One of the biggest problems is moving IT infrastructure. Moving your servers and PCs, rebuilding and setting them up in your new office, and keeping your business going is tricky.

Many companies will simply move their tin from their old office to their new office, but an office move is a great time to step back, assess your infrastructure, and futureproof your business. Here at Ilkley IT Services, we think the Cloud provides a great infrastructure option. In this blog, we’ll list some of the ways that the Cloud and Ilkley IT can help you with your office relocation.

KEEPING YOU UP-TO-DATE

Office hardware requires replacement every 3 to 4 years to prevent it dating and eventually reaching its end of life. Rather than moving your out of date hardware to your new location and risking damage, a move to the Cloud would enable you to discard your old tin and never be out-of-date again. Here at Ilkley IT, we’re able to setup and manage an entire virtual infrastructure for you – backups, Office 365, applications, antivirus, and more – ensuring you are always up-to-date.

HELPING BUSINESS CONTINUITY

The process of physically moving tin can be time-consuming and cause a lapse in business operations – your staff probably can’t work until everything is set up. In contrast, a Cloud infrastructure can be setup whilst you’re operating off your tin. This means that the actual switch to the Cloud is easy and your staff can continue working throughout the process. Our Managed IT Support means that we can setup everything for you in advance of your move. You’ll also save time, money and energy by simply having less to move.

REMOVING RISK

There’s always risk of damage to your IT setup during a relocation. A Cloud infrastructure diminishes this chance as there’s much less to physically move. Further to this, a Cloud based backup solution will ensure that you can recover from virtually anything, regardless of whether you’re mid-move.

FUTUREPROOFING

An assessment of your infrastructure will allow you to think about the future. Cloud computing is scalable and flexible, meaning you can respond to change easily. Your Cloud-based infrastructure will meet your business needs now and will still meet them in 10 years’ time too.

SUPPORTING YOU ALL THE WAY

Our Managed IT Support contracts mean that we can help you through your move and thereafter too. Our support enables businesses of all sizes to access IT expertise. We can plan, manage and facilitate your office move, your move to the Cloud, or both together. Our help will make your move as stress free as possible, manageable, and above all else, it will have a minimal impact on your business continuity.

 

Why Ilkley IT Services?

We help small and medium sized businesses who don’t have an in-house IT department maximise and maintain their business IT infrastructure.

We constantly monitor your PCs, network and other IT devices. We’ll often prevent problems from happening without users even knowing, meaning you and your staff continue to work uninterrupted.

On the rare occasions when things do go wrong we’re ready to respond quickly and efficiently. With our vast experience and investment in the best tools we are well equipped to get you back up and running in the quickest possible time.

How can we help?

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What is Office 365 Advanced Threat Protection?

Advanced Threat Protection (ATP) in Office 365 delivers virtually unparalleled email security without affecting your productivity. With nearly 70% of all network breaches originating from human error and click throughs from malicious links, threats are constantly evolving and are a continual risk to businesses. ATP in Office 365 has your company’s back. With numerous safeguards in place, you have real-time protection from new, sophisticated threats, keeping your email secure. Below are some of the ATP features.

URL Detonation

This feature prevents security compromises through scanning users’ URL links for malicious activity. The URLs received in emails will automatically be scanned for malicious behaviour and will go through a reputation check. If the link is malicious, the user will receive a notification warning them not to open the link. Even though the scans are very quick, users might click on a link during a scan. If this happens they will be informed that a scan is in progress.

Safe Links Policy

Administrators are able to audit users’ clicks by setting up a Safe Links Policy. This allows admins to monitor user behaviour and focus their training on the staff that choose to bypass the security warnings.

Safe Attachments

Working in a similar way to the URL Detonation feature, Safe Attachments scans email attachments for malicious behaviour. Email attachments are subject to real-time behaviour analysis in order to separate malicious attachments from genuine ones. Attachments that are identified as unsafe are automatically detonated.

Dynamic Delivery

This feature is the result of Microsoft’s continuous efforts at reducing scanning times. With Dynamic Delivery, scanning times are not only reduced, but users can open and respond to emails mid-scan meaning there’s no impact on users’ productivity. If a user clicks on an attachment or link during the scan, they will be notified that a scan is in progress. If the attachment or link is malicious it will be filtered out and the user will not be able to open the link. If it’s not malicious, then it can be accessed as normal.

Availability

ATP can be purchased as an add-on to most Office 365 plans for a small additional cost.

 

Why Ilkley IT Services?

We help small and medium sized businesses who don’t have an in-house IT department maximise and maintain their business IT infrastructure.

We constantly monitor your PCs, network and other IT devices. We’ll often prevent problems from happening without users even knowing, meaning you and your staff continue to work uninterrupted.

On the rare occasions when things do go wrong we’re ready to respond quickly and efficiently. With our vast experience and investment in the best tools we are well equipped to get you back up and running in the quickest possible time.

How can we help?

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Office 365 Backup Skykick

Skykick Backup – Secure your Office 365 data

With increasing adoption of Cloud services and reliance on Exchange, SharePoint and OneDrive for day to day business operations, keeping Cloud-based data safe is of equal importance to backing up your physical desktops and servers.

SkyKick Cloud Backup is the final piece of your Office 365 jigsaw, providing total security and the ability to restore your valuable information in the event of a data loss.

DATA LOSS HAPPENS, EVEN IN THE CLOUD

Contrary to what many think, data loss happens even in the Cloud. Whilst it’s not subject to the same threats as your physical infrastructure (floods, fires, theft, etc.), it is still subject to the biggest known cause of data loss – accidental error.

Within SharePoint and OneDrive, if administrators delete files they become unrecoverable. For non-admin users, deleted files go into the Recycle Bin and are permanently deleted after 186 days. At best this data loss will take a day or two to restore, resulting in unknown costs and business downtime. At its worst it could be permanently lost causing immeasurable damage to your company. Similarly, Office 365 allows you to set conditions for emails to be automatically deleted, but your set conditions might apply to emails you didn’t expect, and these would be permanently deleted after 30 days. Users can also delete their entire mailbox rendering it completely unrecoverable.

With data restoration taking minutes, SkyKick takes the worry out of accidental error and gives you peace of mind with your Office 365 accounts.

WHAT DATA CAN I BACKUP?

SkyKick Cloud Backup can backup your Exchange Mailbox, and your OneDrive and SharePoint. SkyKick automatically backs up all of the data in these areas, so you don’t need to select which data you want to be backed up. It’s worth noting that your SharePoint will only be backed up once, despite being accessible by multiple users. For example, if the SharePoint was accessible by 20 staff members, it would be backed up once rather than 20 times, saving time and resources.

HOW MUCH DOES IT COST?

With SkyKick Office 365 Backup you pay a small monthly cost for unlimited backup. For this cost you can backup up to 6 times a day with an unlimited retention period – you can literally keep everything forever. This means that, if it’s important to your business, you can easily meet your legal and compliance retention requirements.

SIMPLE SET UP, ONE CLICK RESTORE

SkyKick does not require any new software or hardware, and the setup process is simple. When it comes to restoration, SkyKick has a simple, instant one-click restore. Office 365 on it’s own is smart, but SkyKick makes it even smarter.

 

Why Ilkley IT Services?

We help small and medium sized businesses who don’t have an in-house IT department maximise and maintain their business IT infrastructure.

We constantly monitor your PCs, network and other IT devices. We’ll often prevent problems from happening without users even knowing, meaning you and your staff continue to work uninterrupted.

On the rare occasions when things do go wrong we’re ready to respond quickly and efficiently. With our vast experience and investment in the best tools we are well equipped to get you back up and running in the quickest possible time.

How can we help?

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Office-365

Why move to Office 365?

Office 365 has revolutionised the business landscape. With more than 50 million active monthly users Office 365 is being adopted more and more, leading to a 47% rise in revenue from commercial Office 365. One of the great advantages of Office 365 is that it has so many different plans; there’s one to suit every business.

Below are several scenarios. In each scenario the company would benefit from a migration to Office 365. If these scenarios resonate with your business situation, then perhaps you would benefit from moving over to Office 365 too.

Scenario 1 – Your staff are operating on different versions of Office.

If your staff are working from different versions of Office, then your business is not operating at its best. Updating your systems gradually or employing new staff are both ways you can end up working on different versions. Working on different versions of Office may not seem like a big problem on the surface, but it can cause lost files and compatibility issues.

With Office 365 your staff are all on the same version. It’s easy to update to the newest version ensuring you’ll always have the latest features and security patches. Further to this, we offer managed support which can include setting up and managing your Office 365 subscription, including updating Office 365 for you.

Scenario 2 – You’re still using Outlook 2007 or Outlook 2010.

October 2017 saw the end of support for Outlook 2007 and Outlook 2010. They no longer connect to the online Exchange service from Office 365 and so no longer function properly.

Office 365 ensures that you’re always using the most up-to-date version and unlike Outlook 2016 (your other option), it will never reach the point of expiration or even being unsupported. As mentioned earlier, our managed support includes setting up and managing your Office 365 subscription, including ensuring you’re on the latest version.

Scenario 3 – Your business has become more mobile

If you’re staff are starting to work more and more on the go and are going to conferences and client meetings for example, then being able to access Office 365 on more than one device would be a huge advantage.

Office 365’s Business Premium package allows you to install Office (Word, PowerPoint etc.) on up to 5 devices per user. This will enable you to seamlessly continue working whilst you’re out and about, keeping productivity up. Not to mention the extra business you’ll receive just from being able to attend client meetings, conferences, and generally being able to work on the go.

Scenario 4 – Your business demands that you invest elsewhere

Buying exchange servers and box copies of Office eats up a huge chunk of your budget, and that’s before we consider maintenance costs and the eventual replacement of the product (often with a more expensive version). Your business might require investment elsewhere, so you simply can’t spend your budget on these items.

Office 365 works as a subscription model. This means that you pay a small monthly fee rather than shelling out a huge sum all at once. This operational expenditure (rather than capital expenditure) model will allow you to invest elsewhere in your business because you’ll be freeing up your cashflow. Not only will you be able to invest elsewhere, but you’re also getting a better product too.

Scenario 5 – You’re concerned about compliance

Organisations, by law, must comply to certain regulations. Each business sector will have its own industry standards and policies to comply to as well as wider regulations like GDPR. These usually involve businesses offering complete transparency with their operations and generally adopting good business practice. Organisations often need auditing and legal hold capabilities in order to achieve this.

Office 365 allows an Exchange Online Archiving bolt-on to be added to any Office 365 plan. Having said this, you should also consider the E3 plan as the archiving capability comes as standard. This provides the ability to audit emails, and can be used an legal evidence if necessary.

Why Ilkley IT Services?

We help small and medium sized businesses who don’t have an in-house IT department maximise and maintain their business IT infrastructure.

We constantly monitor your PCs, network and other IT devices. We’ll often prevent problems from happening without users even knowing, meaning you and your staff continue to work uninterrupted.

On the rare occasions when things do go wrong we’re ready to respond quickly and efficiently. With our vast experience and investment in the best tools we are well equipped to get you back up and running in the quickest possible time.

How can we help?

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Office 365 business email

4 signs you need to upgrade to business email

Free email solutions are everywhere these days. They’re a popular choice for companies just starting out, but as your business develops they can become a hinderance. When you don’t have the efficiency, flexibility, and security that your business demands for growth, ‘free’ isn’t ideal after all.

In contrast to a free solution, business grade email provides you with the features your company needs to grow. If any of the following apply to you, you need to upgrade to business email.

  1. Your devices are out of sync

How often do you reply to an email on your phone, but when you get back to your desk there’s no trace of it? What about meetings – do you struggle to keep track of your appointments across your devices? Office 365 makes sure your email is in sync, so you can easily get down to business from any of your devices.

  1. Data risk is a big concern

You want to enable your staff to be mobile and in sync but doing so increases the risk of data loss. Office 365 has a number of native security features that can protect your email data and keep it safe whilst your staff are on the move. As an example, Policy Tips alerts users to simple errors such as clicking ‘reply all’, copying in people from outside your organisation, or sending confidential data. Office 365 allows you to remotely wipe your lost or stolen device too, giving you complete peace of mind.

  1. You want the control without the complexity

Business growth commands you to have more control over your email system. Exchange Online has an easy-to-use admin centre that enables you to set policies, manage your devices, set-up archiving, and much more. This provides you with complete control in an easy to use format.

  1. You know nothing is free

Free email solutions have to make their money somehow. Many email services target ads towards your workforce. This is not only a distraction, but also a security risk. Office 365 has no advertising, and no content scanning – and never will.

The good news

The good news is that you don’t have to shell out thousands for new hardware or new software. You pay a small monthly fee for a globally respected, professional solution. It’s easy to use, it’s always up to date, and you only pay for what you need. Office 365 allows you to focus on your business and its customers – the stuff that really matters.

Why Ilkley IT Services?

We help small and medium sized businesses who don’t have an in-house IT department maximise and maintain their business IT infrastructure.

We constantly monitor your PCs, network and other IT devices. We’ll often prevent problems from happening without users even knowing, meaning you and your staff continue to work uninterrupted.

On the rare occasions when things do go wrong we’re ready to respond quickly and efficiently. With our vast experience and investment in the best tools we are well equipped to get you back up and running in the quickest possible time.

How can we help?

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Exclaimer

Why you should use Exclaimer

Email signatures are a tiny aspect of business operations but can cause great problems. Unfortunately, it’s something that many businesses struggle with, and as it’s such a small part of your business, it seems wasteful to spend so much time and hassle sorting them out.

Signatures can have a huge impact. Get it wrong and your organisation will look bland and unprofessional. Get it right and it’s a tool to reinforce your brand, professionalism and company values.

Exclaimer Cloud Office 365 Signatures

We recommend Exclaimer, a complete email signature solution. Exclaimer makes email signatures easy and solves a number of different issues that organisations encounter when trying to sort their email signatures.

No coding skills required

One of the biggest issues that we hear about is that having a visually pleasing email signature on Office 365 requires coding skills. If staff members don’t have these skills, then they’re left with an uninspiring, simple signature. Exclaimer Cloud Office 365 Signatures changes this with it’s easy to use editor that requires no HTML. It has templates available for you to use, allows you to embed images, and also has a drag and drop function. This means that users with no HTML skills can still create professional signatures.

Consistency between PCs and mobiles

Another issue is the lack of consistency between PCs and mobile devices. Office 365 enables users to work on the go from many different devices. This is great, but your email signatures are linked to your devices not to your Office 365 account. This means that if you need to update your signature, you need to do it on every single device separately. There’s a whole host of potential issues associated with this – you might forget on one device, you might misspell something on another, you might send an email from web access and have another different signature there too. Exclaimer Cloud Office 365 Signatures overcomes this issue by enabling you to attach signatures to emails from any device. This works by attaching the signature in the Cloud, rather than from the device. However, you’re still able to see your signature in your sent items, so there’s no confusion.

Easy-to-use portal

On the theme of consistency having uniform signatures throughout your organisation can be tricky. Ensuring everybody has the same signature format and has the most up to date versions of any disclaimers and accreditations for example can be a difficult task, especially if you’re a larger organisation. This would usually involve your IT team changing every users’ signature individually. Exclaimer however, negates this issue by having a centrally managed portal. This means that you can assign signatures to individual staff members, departments, or the whole company. For example, if your organisation earned a new accreditation, you could change it in the editor, and push it out to your whole organisation easily and simultaneously, with the changes taking immediate effect. Exclaimer prides itself on its portal’s intuitive user interface making it suitable for all ability users.

Reinforce your brand

All the above features enable you to exploit your email signature’s potential. Exclaimer provides you with the tools and the potential to use your email signature as much more than a simple sign off. You can use it to reinforce your brand, inform your customers of upcoming events or the latest company news, or to simply wish them a Merry Christmas. Exclaimer’s email signatures serve a much bigger purpose than to sign off an email – they transform into a way to strengthen your brand.

 

Why Ilkley IT Services?

Here at Ilkley IT Services we support lots of small to medium sized businesses who don’t have an in-house IT department.

We constantly monitor your PCs, network and other IT devices. We’ll often prevent problems from happening without users even knowing, meaning you and your staff continue to work uninterrupted.

On the rare occasions when things do go wrong we’re ready to respond quickly and efficiently. With our vast experience and investment in the best tools we are well equipped to get you back up and running in the quickest possible time.

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