Computer Support Otley


Computer Support in Otley

Ilkley IT Services offer a complete computer support service for businesses in Otley. This covers a broad range of important factors for a perfectly functioning IT set up so you have the peace of mind that your IT requirements are being looked after by our IT experts.

Our local service is ideal for small to medium sized businesses who aren’t yet ready to bring in an in house team but who don’t want a long term commitment to a fixed contract. We offer a competitively priced computer support service on a rolling month by month contract. We take a straight talking approach to our work, because we understand that whilst the technical aspect of your IT system might be our expertise, it isn’t everyone’s speciality. You can always depend on us for a clear and honest service and a team that communicates in a way that makes sense for your team.

Just some of our clients

Computer Support for Otley Businesses

To ensure you’re covered for a wide variety of different factors, our computer support service is a comprehensive package of managed IT support for businesses in the Otley area. This includes hardware monitoring and the installation of anti virus solutions to make sure your network and resources are protected from threats. We proactively monitor your system to make sure that it is performing as it should, this also allows us to anticipate problems with your set up and prevent problems before they occur, avoiding significant downtime and disruption for your team. Our managed computer support also includes a discount of 20% for on site visits should they be required and includes unlimited support off site by phone or email from our experienced team.

In addition to these aspects of our service, we also provide a package of server support. This takes care of a number of security concern and can cover both physical and cloud servers, along with cloud email provision. As part of this service we provide regular back ups of your important data and files with both online and offline back up options. This means you no longer need to use unreliable means of backing up, such as loose memory sticks or CDs.

Having been operating in the area since 2005, we’ve had the opportunity to help many of our customers grow and it’s always a pleasure to be able to support them as they expand their IT infrastructure for new offices and growing teams. We’re proud both of the technical expertise we can bring, but also of the level of locally focused service we offer to businesses in Otley. Because we’re based in a limited catchment area, you know we’re always close by should you need support with an on site visit from our team. We take the time needed to understand your business and your IT needs. This means we are able to provide custom and suitable solutions when problems arise. With around 95% of our new business coming through recommendations from existing customers, we feel that this reflect positively on our attentive service.

To find out more about what we can do for you why not get in touch with a member of our team today on 01943 601601.

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