Reliable Computer Support
Computer Support for Silsden Businesses
A considerable part of our work involves closely monitoring your system, anticipating potential problems and resolving issues before they materialise. This means that we regularly catch complications before they arrive and can solve problems without your team ever needing to be disrupted. Our computer support also includes hardware monitoring, antivirus installation and monitoring, and support with a range of software solutions including Microsoft Office 365 tools. We’re also on hand to help with day to day operations of your computing resources to make sure that you get the very best our of your IT set up. Along with this we also provide a 20% discount for on site visits as part of our managed IT support service and limitless off site support by phone or through our email support system.
As well as our more hardware based computer support service, we also provide a specific server support package. With support for both traditional and cloud servers, including a number of security considerations, we’re able to take care of your server needs and are vigilant against privacy and security risks. On top of this, we also create regular back ups of your important files and data, with both offline and online options. This means you don’t need to risk the loss of important information from your businesses should anything go wrong.
We’ve been operating since 2005 and are very proud of the reputation we’ve built in the area both for our technical expertise and for the locally oriented service we offer to our customers. During this time we’ve had the great pleasure to see many of our customers grow significantly and have supported them through moves to bigger offices and larger teams with expanded IT infrastructure. We take the time to properly appreciate our client’s needs and how they operate meaning that we can offer suitable advice and solutions when the need arises. Equally, because we’re based in a local catchment area, you know we’re nearby and on hand should you need our support with an on site visit. We’re pleased to say that the majority of the new business we bring in (around 95%) comes from recommendations from our existing customers, which we feel reflects the service we offer.
For more information about our services, please get in touch with our team on 01943 601601 and let us know about your computer support needs.
Ilkley IT Services Ltd
4 Strathmore Road, Ilkley,
West Yorkshire, LS29 8PQ
Tel: 01943 601601