MANAGED IT SERVICES FOR SMALL TO MEDIUM SIZED BUSINESSES
IT Services in Broughton
Ilkley IT Services offers a wide reaching IT support service in Broughton and around the Wharfedale area. We take care of the important technical elements of your IT set up so you can focus on what matters to your business with the peace of mind that you’re in safe hands.
Because we offer affordable IT support without long term contract commitments, businesses who aren’t ready to develop an in house team can bring in our expert help to support their IT infrastructure. With our very proactive monitoring for any potential issues in your computer set up we can anticipate and detect threats to your system early and negate problems before they happen, meaning that your team can continue to work without concern and without the interruption caused by down time in your IT operation.
A Comprehensive IT Support Package
We look at our package of support as covering everything you’ll need for your office to run smoothly and to allow you to get the most from your IT set up. We support you in a number of different aspects of your computer and tech use. This covers setting up PCs, installing software, monitoring antivirus performance and keeping an eye on hardware for any issues amongst many other factors. Our support also includes a 20% discount for on site visits that we might need to make in the case of any problems, as well as unlimited off site support on the phone or through our email support.
In addition to the general IT support service we offer, we can also provide a server support service. This extends to both traditional and cloud server support. Again, we monitor the performance of servers very closely to anticipate complications and problems and negate them in advance. This proactivity also includes our back up service. With both online and offline back up options, we aim to provide you with the peace of mind that your important files are both secure and have copies backed up in case of the worst case scenario. This also means you’re not dependent upon outdated and unreliable methods of backing up your data and important files, such as memory sticks or insecure file sharing platforms.
An Attentive Local IT Service for Broughton
Our focus is on providing a local and very attentive service to all our customers. Because we only operate in a limited regional catchment, you know we’re never far away if you need urgent on site help. What’s more, we take the time to properly understand your business and its IT needs, so we’re on top of your system and understand how to help. Because we’ve supported many of our customers for so long, we’ve had the pleasure of moving many businesses into new premises so they can expand their teams. Around 95% of our new business comes directly through existing customers who’ve warmly recommended the service we provide which we feel reflects the quality of assistance and support we’re able to provide.
If you’d like to find out more about our IT Services in Broughton and learn about what we can offer to your business, then why not get in touch with us today on 01943 601601.