Reliable Computer Support
A Comprehensive IT Support Package
We look at our package of support as covering everything you’ll need for your office to run smoothly and to allow you to get the most from your IT set up. We support you in a number of different aspects of your computer and tech use. This covers setting up PCs, installing software, monitoring antivirus performance and keeping an eye on hardware for any issues amongst many other factors. Our support also includes a 20% discount for on site visits that we might need to make in the case of any problems, as well as unlimited off site support on the phone or through our email support.
In addition to the general IT support service we offer, we can also provide a server support service. This extends to both traditional and cloud server support. Again, we monitor the performance of servers very closely to anticipate complications and problems and negate them in advance. This proactivity also includes our back up service. With both online and offline back up options, we aim to provide you with the peace of mind that your important files are both secure and have copies backed up in case of the worst case scenario. This also means you’re not dependent upon outdated and unreliable methods of backing up your data and important files, such as memory sticks or insecure file sharing platforms.
An Attentive Local IT Service for Broughton
Our focus is on providing a local and very attentive service to all our customers. Because we only operate in a limited regional catchment, you know we’re never far away if you need urgent on site help. What’s more, we take the time to properly understand your business and its IT needs, so we’re on top of your system and understand how to help. Because we’ve supported many of our customers for so long, we’ve had the pleasure of moving many businesses into new premises so they can expand their teams. Around 95% of our new business comes directly through existing customers who’ve warmly recommended the service we provide which we feel reflects the quality of assistance and support we’re able to provide.
If you’d like to find out more about our IT Services in Broughton and learn about what we can offer to your business, then why not get in touch with us today on 01943 601601.
Ilkley IT Services Ltd
4 Strathmore Road, Ilkley,
West Yorkshire, LS29 8PQ
Tel: 01943 601601