MANAGED IT SERVICES FOR SMALL TO MEDIUM SIZED BUSINESSES
IT Support in Broughton
At Ilkley IT Services we offer a comprehensive IT Support package for clients in Broughton and across the region. Our IT support packages cover a variety of different aspects of IT for your workplace, from individual PC support to server support and security.
For businesses who don’t want to commit to establishing a department or in house team for IT support, our service is available without a long term contract commitment but still provides the security and assistance that you need in order for your business to flourish. We take a very proactive approach to our support work, monitoring your systems and hardware very closely in order to predict problems before they happen and reduce any downtime you might experience. Often we’re able to resolve complications without our customers needing to be disturbed, meaning you don’t lose any productivity.
A Comprehensive IT Support Package for Broughton Businesses
To ensure your set up runs smoothly, our comprehensive IT support service includes a number of different elements. This covers antivirus set up and monitoring, hardware monitoring and general advice and support with the day to day operating of your resources to ensure that you get the best performance from your IT set up. For when it’s needed, our IT support service also includes a 20% discount for on site visits and this is complemented by unlimited off site support through email or by phone. Our aim is to communicate with clarity, avoiding unnecessary technical lingo and explaining things as straight forwardly as possible.
In addition to the PC support service we provide, we also offer reliable server support. This includes regular monitoring, as well as an antivirus and security service and dependable back ups to ensure that your files are protected and retrievable. This also means that you no longer need to depend on unreliable means of backing up your files, such as through memory sticks or by email. Because we keep a close eye on the performance of servers, again, we’re able to pre-empt any issues and foresee potential risks.
An Attentive Local IT Service for Broughton
We’ve earned a reputation not only for our technical expertise but for the attentive level of service we offer to our customers. Our local service allows us to respond quickly to your requirements and we take the time to understand your business, tech and data needs. We’ve seen many of the businesses we’ve worked with grow from single PC set ups to larger businesses and we’ve been delighted to help in moving many of our customers to new premises and assisting in providing the infrastructure needed to expand their teams. Around 95% of new businesses who use our services come from recommendations from existing customers, which we feel is a strong indication of the level of service we can offer.
To find out more about Ilkley IT services and the support we offer to businesses in Broughton, please get in touch with us on 01943 601601 and talk us through your needs.