IT Support Cross Hills


IT Support in Cross Hills

At Ilkley IT Services we offer a comprehensive IT Support package for clients in Cross Hills and across the region. Our IT support packages cover a variety of different aspects of IT for your workplace, from individual PC support to server support and security.

Just because your company isn’t funding full time support, whether from an external party or from an in house team, doesn’t mean that you don’t need a professional team who keep a close eye on your set up who are on hand to assist. Here at Ilkley IT Services, we take a proactive approach to our work, monitoring the performance of your systems without disturbing your work. This allows us to prevent issues before they happen. As a result, your staff can continue to work uninterrupted by technical complications, saving you the dip in productivity from system downtime.

Just some of our clients

A Comprehensive IT Support Package for Cross Hills Businesses

Our PC support package includes a range of separate elements which are central to having a perfectly functioning office. These includes PC and resource monitoring, antivirus software monitoring and installation, hardware monitoring and useful basics such as help and advice on the day to day operation of your computers to ensure you’re getting the most out of your resources amongst many other features of cover. We offer advice with Microsoft Office products, which are the basis of many office computer systems along with support with printers, routers and mobile devices included. For those who take out our PC support package, a 20% discount is also offered for on site visits in the case of serious issues.

Along side the support to ensure the smooth running of your PCs, we also provide a server support service. Including additional security consideration and regular back ups, our server support ensures the hosting of information is secure and that you’re not depending on inadequate back up approaches such as unreliable memory sticks. Just like our focused PC support service we monitor the performance of servers, to pre-empt any problems and regularly back up our customer’s files.

An Attentive Local IT Service for Cross Hills

Over the years we’ve been operating, we’re very proud of the reputation we’ve grown for a responsive local service. Many of our clients have grown from single PC businesses to thriving businesses with large teams of users and it’s always a pleasure to support them through a move into larger premises, ensuring that they have all the pieces in place for their company to continue to thrive. We recognise the importance of providing an attentive service which is accessible and which understands your business. Because we’re based in the area, we’re able to respond quickly to complications and aim to bring a more personal understanding of your system, resources and needs. With 95% of our new business coming through recommendations from existing customers, we feel this is a very positive indictment of the level of service we offer and the benefits of choosing support from a local company.

To find out more about what we can do for your business, why not get in touch with us on 01943 601601 and tell us about your company’s IT needs.

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