IT Support Ilkley


IT Support in Ilkley

Ilkley IT Services offers a complete support package for all your IT needs in Ilkley. Covering a number of different important elements of IT in your office or workplace, we provide you with peace of mind and an attentive local service.

For businesses who don’t want to commit to establishing a department or in house team for IT support, our service is available without a long term contract commitment but still provides the security and assistance that you need in order for your business to flourish. We take a very proactive approach to our support work, monitoring your systems and hardware very closely in order to predict problems before they happen and reduce any downtime you might experience. Often we’re able to resolve complications without our customers needing to be disturbed, meaning you don’t lose any productivity.

Just some of our clients

A Comprehensive IT Support Package

Our PC support package includes a range of separate elements which are central to having a perfectly functioning office. These includes PC and resource monitoring, antivirus software monitoring and installation, hardware monitoring and useful basics such as help and advice on the day to day operation of your computers to ensure you’re getting the most out of your resources amongst many other features of cover. We offer advice with Microsoft Office products, which are the basis of many office computer systems along with support with printers, routers and mobile devices included. For those who take out our PC support package, a 20% discount is also offered for on site visits in the case of serious issues.

Along side the support to ensure the smooth running of your PCs, we also provide a server support service. Including additional security consideration and regular back ups, our server support ensures the hosting of information is secure and that you’re not depending on inadequate back up approaches such as unreliable memory sticks. Just like our focused PC support service we monitor the performance of servers, to pre-empt any problems and regularly back up our customer’s files.

An Attentive Local IT Service in Ilkley

We’ve earned a reputation not only for our technical expertise but for the attentive level of service we offer to our customers. Our local service allows us to respond quickly to your requirements and we take the time to understand your business, tech and data needs. We’ve seen many of the businesses we’ve worked with grow from single PC set ups to larger businesses and we’ve been delighted to help in moving many of our customers to new premises and assisting in providing the infrastructure needed to expand their teams. Around 95% of new businesses who use our services come from recommendations from existing customers, which we feel is a strong indication of the level of service we can offer.

To see what we can do to help your business with your IT needs, learn more about our services and support by speaking to one of our team on 01943 601601 and let us know about your requirements.

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