IT Support Wharfedale


IT Support in Wharfedale

Ilkley IT Services offers a complete support package for all your IT needs in Wharfedale. Covering a number of different important elements of IT in your office or workplace, we provide you with peace of mind and an attentive local service.

Just because your company isn’t funding full time support, whether from an external party or from an in house team, doesn’t mean that you don’t need a professional team who keep a close eye on your set up who are on hand to assist. Here at Ilkley IT Services, we take a proactive approach to our work, monitoring the performance of your systems without disturbing your work. This allows us to prevent issues before they happen. As a result, your staff can continue to work uninterrupted by technical complications, saving you the dip in productivity from system downtime.

Just some of our clients

A Comprehensive IT Support Package

To ensure your set up runs smoothly, our comprehensive IT support service includes a number of different elements. This covers antivirus set up and monitoring, hardware monitoring and general advice and support with the day to day operating of your resources to ensure that you get the best performance from your IT set up. For when it’s needed, our IT support service also includes a 20% discount for on site visits and this is complemented by unlimited off site support through email or by phone. Our aim is to communicate with clarity, avoiding unnecessary technical lingo and explaining things as straight forwardly as possible.

Along side the support to ensure the smooth running of your PCs, we also provide a server support service. Including additional security consideration and regular back ups, our server support ensures the hosting of information is secure and that you’re not depending on inadequate back up approaches such as unreliable memory sticks. Just like our focused PC support service we monitor the performance of servers, to pre-empt any problems and regularly back up our customer’s files.

An Attentive Local IT Service for Wharfedale

We’ve earned a reputation not only for our technical expertise but for the attentive level of service we offer to our customers. Our local service allows us to respond quickly to your requirements and we take the time to understand your business, tech and data needs. We’ve seen many of the businesses we’ve worked with grow from single PC set ups to larger businesses and we’ve been delighted to help in moving many of our customers to new premises and assisting in providing the infrastructure needed to expand their teams. Around 95% of new businesses who use our services come from recommendations from existing customers, which we feel is a strong indication of the level of service we can offer.

To see what we can do to help your business with your IT needs, learn more about our services and support by speaking to one of our team on 01943 601601 and let us know about your requirements.

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