Total peace of mind

Managed IT Support

For over 18 years, Ilkley IT Services has been the trusted partner for businesses in Ilkley and the surrounding areas, offering reliable managed IT support. We pride ourselves on delivering exceptional service, free from confusing technical jargon, and focused on simplifying IT for our clients.

As a small or medium-sized business owner, you may not have extensive IT knowledge, but that’s where we come in. Ilkley IT goes beyond traditional IT support, proactively engaging with our clients to address their current and future IT requirements. We work hand-in-hand with you to ensure your business thrives, stays up-to-date with growth, and remains protected against emerging security threats.

With Ilkley IT Services, you can have peace of mind knowing your daily IT needs are expertly managed while we also help you plan and prepare for the future. Trust us to be your dedicated IT partner, committed to making technology work for you and your business.

Everything you get

Comprehensive benefits

  • 1hr priority response on critical faults
  • Proactive Support
  • Proactive Monitoring
  • Flexible packages
  • No long-term contracts
  • Fast response & resolution times
  • Free initial IT audit and roadmap
  • Highly trained staff all to the latest technology.

Complete Managed IT Support

What we support

PC Support

  • Flexible support options
  • Proactive monitoring
  • PC health monitoring
  • Antivirus software monitoring
  • Error log monitoring
  • Hardware monitoring
  • Regular PC Maintenance
  • Security Patch Checks
  • Free short-term loan PC/ laptop
  • Help & advice on everyday computing
  • Microsoft Office product support
  • 3rd Party Software Patching

Server Support

  • Unlimited remote, email & phone support
  • Proactive Monitoring
  • Regular test restores
  • Antivirus software monitoring
  • Error log monitoring
  • Hardware monitoring
  • Server status (online/ offline)
  • Maintaining users
  • Resource monitoring
  • Maintenance & check-ups
  • Regular security checks
  • Free short-term server loan
  • Patch Management

Cloud Management

  • Microsoft 365 Security Audits
  • Microsoft 365 Users
  • SharePoint Management
  • Teams & Groups Management
  • Azure Managed Services
  • Permission Management
  • Security Management
  • Microsoft 365 App Support

Total peace of mind for your business with managed IT Support

We constantly monitor your PCs, network, other IT devices and Microsoft 365 Environment.

We’ll often prevent problems from happening without the user even knowing, meaning you and your staff continue to work uninterrupted.

On the rare occasions when things do go wrong, we’re ready to respond quickly and efficiently. With our vast experience and investment in the best tools, we are well-equipped to get you back up and running in the quickest possible time.

Happy Clients

Testimonials

We believe our friendly and straight forward approach to IT is why our customers love to recommend us. 

Paul Martin
Paul Martin
17/04/2024
Worked with IlkleyIT for several years now. Always an excellent experience. Just the right balance between professional and friendly. We have been guided expertly through physical to virtual environments and more recently the cyber security minefield!. And everything in between. Nothing is too much trouble. Warren, Mark, Matt and Travis we appreciate you all! Long may it continue.
Pippa Powell
Pippa Powell
11/03/2024
The whole team at Ilkley IT Services have been so friendly and helpful to get me set up for my new accounting practice. Really good to know I have such a good team at hand at such a daunting time.
Gareth Parker
Gareth Parker
25/01/2024
Extremely responsive and very helpful, best IT support I have ever experienced.
Samuel Emmett
Samuel Emmett
18/01/2024
Wonderful customer service and incredibly knowledgeable!
Amber Gilbert
Amber Gilbert
12/01/2024
MATT IS THE BEST - ALWAYS HELPS! WIZARD. PS, TRAVIS IS ALSO A WIZARD
John Lloyd
John Lloyd
22/12/2023
Excellent service,do what they promised,very reliable and prices reasonable. Well worth their 5stars
Peter Clarke
Peter Clarke
10/10/2023
Knowledge, efficient and friendly
Deborah Goodman
Deborah Goodman
29/06/2023
Brilliant firm - always answer promptly and are able to help in a way that makes it easy to understand. They have been a great help to our business and are always friendly & professional. I would definitely recommend them.
john ogden
john ogden
07/06/2023
Had a couple of layout issues on my PC, but Matthew quickly sorted it out for me within a couple of minutes -- star man Matt, thanks.
Mark Bowling
Mark Bowling
12/04/2023
Very Professional Computer Service Excellent Staff A special thanks to Travis & Warren ....5* Customer Service

Cybersecurity

Find out more about our CyberSecurity services and how we can help give you peace of mind for your business IT security

Cyber Security