Total peace of mind

Managed IT Support

Providing managed IT support to businesses in Ilkley and the surrounding areas for over 17 years in a way that doesn’t over complicate or confuse.

Ilkley IT Services has been providing managed IT support to businesses in Ilkley and the surrounding areas for over 17 years. In that time our customers have enjoyed great service from a company who doesn’t try to baffle you with tech talk and over complicate IT within their business.

Managed IT has evolved, which is why Ilkley IT provide more than just IT Support. We proactively engage with our customers to ensure their IT needs are meet and keep up with growth and emerging security threats. With our pro-active approach to IT our customers know not only are their day-to-day IT needs met but future planning is also taken care of.

 

Everything you get

Comprehensive benefits

  • 1hr priority response on critical faults
  • Proactive Support
  • Proactive Monitoring
  • Flexible packages
  • No long-term contracts
  • Fast response & resolution times
  • Free initial IT audit and roadmap
  • Highly trained staff all to the latest technology.

Complete support package

What we support

PC Support

  • Flexible support options
  • Proactive monitoring
  • PC health monitoring
  • Antivirus software monitoring
  • Error log monitoring
  • Hardware monitoring
  • Regular PC Maintenance
  • Security Patch Checks
  • Free short-term loan PC/ laptop
  • Help & advice on everyday computing
  • Microsoft Office product support
  • 3rd Party Software Patching

Server Support

  • Unlimited remote, email & phone support
  • Proactive Monitoring
  • Regular test restores
  • Antivirus software monitoring
  • Error log monitoring
  • Hardware monitoring
  • Server status (online/ offline)
  • Maintaining users
  • Resource monitoring
  • Maintenance & check-ups
  • Regular security checks
  • Free short-term server loan
  • Patch Management

Cloud Management

  • Microsoft 365 Security Audits
  • Microsoft 365 Users
  • SharePoint Management
  • Teams & Groups Management
  • Azure Managed Services
  • Permission Management
  • Security Management
  • Microsoft 365 App Support

Total peace of mind for your business

We are constantly monitoring your PCs, network, other IT devices and Microsoft 365 Environment.

We’ll often prevent problems from happening without the user even knowing, meaning you and your staff continue to work uninterrupted.

On the rare occasions when things do go wrong we’re ready to respond quickly and efficiently. With our vast experience and investment in the best tools we are well equipped to get you back up and running in the quickest possible time.

Happy Clients

Testimonials

With 95% of new business coming from recommendations, we believe our friendly and straight forward approach to IT is why our customers love to recommend us. 

Let's have a chat

Whether you have an IT problem that needs sorting, a project you need help with or you are fed up with bad service from your existing IT support provider, we are ready to listen and help.