Many SME’s don’t have the resources or a need to employ an internal IT department but neither do they have a contract in place to ensure that their systems are running effectively. It’s understandable that sometimes business owners don’t see the value or realise the importance of having an IT support contract in place; especially if their IT system seems to be in perfect working order.
The thing with hardware and software though is that problems, when they occur, tend to have an instant impact on a business. This impact is often experienced in the form of downtime, missed deadlines and a panic to bring in someone to rectify the problem, especially if systems haven’t been upgraded, or relevant helpdesks are unable to identify or rectify the problem over the phone.
Not only is this approach costly but it can cause unnecessary stress for business owners and managers. By investing in an ongoing contract with a local computer support organisation such as Ilkley IT Services, not only will they get to know your systems inside out making them more effective when you do have an IT crisis but they can also perform the updates and upgrades required to ensure that breakdowns (the IT system’s and Business Manager’s!) happen less often.
No IT support contract =
- Unnecessary Stress
- Business and staff downtime
- Lost income
- Missed deadlines and unhappy clients
Investing in an IT support contact =
- Peace of mind
- More cost effective in the long run
- Increased up time
- Offering the best service to clients
- A relationship with a company that understands your businesses IT needs and systems making any call outs and repairs quick and effective – getting your business back on track fast!
About Ilkley IT Services
Ilkley IT services have been providing local businesses and home users in the Wharfedale area with reliable and cost effective IT and computer support since 2005. Our aim is to ensure that you IT systems perform to the highest standards possible through our call out and support contract services.
We also offer online data backup, antivirus and Microsoft Cloud Email set up and support.
Over 95% of our new business comes via recommendation and we are proud of our client list which includes big and small businesses alike.
To discuss your IT support contact us on 01943 601601 for a no obligation discussion.