Reliable Computer Support
Computer Support for Wharfedale Businesses
The package of computer support we provide covers many different elements of your IT needs. This includes aspects such as hardware monitoring and the installation and monitoring of the latest in antivirus solutions. We also offer help with the day to day tasks of getting the most from your computer resources and are able to provide free short term hardware loans when needed. We proactively monitor your system to anticipate potential complications. This allows us to resolve issues before they happen and means you don’t have to endure downtime to your system or any loss of productive time. With our managed IT support, we also offer 20% off all on site visits from our team should they be required and unlimited support by phone or email.
In addition to these aspects of our service, we also provide a package of server support. This takes care of a number of security concern and can cover both physical and cloud servers, along with cloud email provision. As part of this service we provide regular back ups of your important data and files with both online and offline back up options. This means you no longer need to use unreliable means of backing up, such as loose memory sticks or CDs.
We’re proud of the attentive service we offer with a local emphasis. We only serve customers within a limited catchment area, which means that we’re never far away should you require an on site visit to deal with problems. We also take the needed time to get to know your business, your team’s requirements and your IT set up so that we can respond with insight when needed and can help to build a system which performs perfectly for your company. We’ve had the fortune of seeing many of our local customers grow their businesses over the years, from single user IT set ups to larger offices and extended teams and it’s always a pleasure to be able to help them build their infrastructure as they develop. With around 95% of our new business coming directly from recommendations from existing clients, we feel this reflects positively on the level of service we offer to our customers.
To find out more about what we can do for you why not get in touch with a member of our team today on 01943 601601.
Ilkley IT Services Ltd
4 Strathmore Road, Ilkley,
West Yorkshire, LS29 8PQ
Tel: 01943 601601