Cloud Nine Hair is very pleased with the way in which Ilkley IT Services conducted themselves throughout our entire move to new offices and warehouse.
They operated in a dedicated and professional manner. This was a big move for Cloud Nine, moving to completely new premises (offices and warehouse) in Harrogate. We had constant support throughout the project allowing us to move in and have our systems working without any hitches from the minute we moved in.
Part of the project was to also update much of our equipment, Warren and his team installed new servers, wireless and networking equipment, all of which we’re very happy with.
We continue to work with Ilkley IT Services who provide us with excellent computer support and strongly recommend them to any future customers.
When our IT equipment recently needed refreshing, Ilkley IT Services did an excellent job in providing the necessary materials for our team to perform.
Outsourcing our IT support means we can focus on running our businesses, knowing that we can always rely on them for a quick and efficient response to our problems. Being locally based business, the speedy response is very important to us, and having them remotely accessing our servers and workstations saves a lot of time.
We really valued Ilkley IT Services expertise and honesty when it came to bringing in new hardware and software solutions and have been impressed with the level of personal service we’ve received.
I have no hesitation in recommending Ilkley IT Services to other companies requiring professional IT support and consultation.
Ilkley IT’s service was comprehensive, completely revamping our IT system including new PCs and servers. Their expertise and forward planning has allowed us to grow rapidly without communication or technical difficulties, introducing the extensive infrastructural changes to allow our team the freedom to work from remote sites with the necessary access and security.
We’ve experienced rapid growth over the past couple of years, acquiring new sites. Ilkley IT services were with us all the way, and recently have done sterling work in networking and kitting out our latest site in Bingley.
We have been very impressed with the way they’ve understood the specifics of our IT requirements and have provided us with a sound and long term solution that gives us the platform for further growth and flexibility.
Ilkley IT Services continue to provide us with excellent and prompt computer support. Knowing that any IT issues will be dealt with in a swift manner gives us peace of mind and keeps our busy office running smoothly.
Ilkley IT have offered great support and advice over the years. Especially during times of expansion and when moving offices. Ilkley IT helped ensure a smooth relocation while moving offices and this went extremely well. Their service has been excellent – allowing us to do as much as we can ourselves but responding quickly when we need their assistance. Their team are able to deal with issues remotely or with site visits and are always prompt to respond. Their communication is always clear and in an understandable manner – without resorting to techno-babble and jargon. Friendly people and a good service. We wouldn’t hesitate to recommend Ilkley IT Services.
Like many businesses, we rely heavily on our IT set up to function. From taking orders to running the warehouse, our computer and information resources are central to how we work.
Through two different moves of premises the support we’ve received from Ilkley IT has been excellent and they’ve continually been able to provide prompt support and excellent advice about our IT equipment as our team has continued to grow. Their attentive service and know how has minimised disruption and given our business the IT platform needed to function smoothly.
I would like to express our sincere thanks to Ilkley IT for their excellent technical support, that has on a number of occasions been lifesaving. Computers in our Dental Surgeries are critical, and the fast repairs carried out by Ilkley IT has been vital to our being able to continue to offer a high level of care for our patients.
We opened a new practice in 2016, Ilkley IT replaced all our PCs and our server, connecting our resources together securely to allow straight forward sharing of information whilst safeguarding the privacy and security of our network. Knowing that you are on the end of the phone makes our job a lot easier. Having I.T. support with Ilkley IT gives me not just one person, but a whole technical department without the cost. The advice you have given to us on new equipment, servers and technology to help make our office run smoothly has always been exemplary. Please pass our thanks on to everyone at Ilkley IT Services.