Ilkley IT Services offers a wide-reaching IT support service in Ilkley and around the Wharfedale area. We take care of the important technical elements of your IT set-up so you can focus on what matters to your business with the peace of mind that you’re in safe hands.
Our affordable packages of support allow businesses to have the security that comes with professional IT experts monitoring and maintaining their systems without needing to establish an in-house department or commit to a longer-term contract. We keep a close eye on your system’s performance, looking at a number of indicators to be able to predict potential issues and resolve them quickly and effectively without needing to disturb your workflow.
A Comprehensive IT Support Package
We look at our package of support as covering everything you’ll need for your office to run smoothly and to allow you to get the most from your IT set-up. We support you in a number of different aspects of your computer and tech use. This covers setting up PCs, installing software, monitoring antivirus performance and keeping an eye on hardware for any issues, amongst many other factors. Our support also includes a 20% discount for on-site visits that we might need to make in the case of any problems, as well as unlimited off-site support on the phone or through our email support.
In addition to the general IT support service we offer, we can also provide a server support service. This extends to both traditional and cloud server support. Again, we monitor the performance of servers very closely to anticipate complications and problems and negate them in advance. This proactivity also includes our backup service. With both online and offline backup options, we aim to provide you with the peace of mind that your important files are both secure and have copies backed up in case of the worst-case scenario. This also means you’re not dependent upon outdated and unreliable methods of backing up your data and important files, such as memory sticks or insecure file-sharing platforms.
An Attentive Local IT Service in Ilkley
Because of our investment in the best tools available to respond to problematic situations and because of our local catchment area, we’re able to respond quickly and effectively to any issues that crop up to minimise the negative effect of any technical and IT difficulties you might encounter. We have earned a great reputation locally, with around 95% of our new business coming through recommendations from existing customers. We aim to offer a responsive and attentive service, taking the time to learn about your business, your IT needs, and your infrastructure to be able to respond with insight to your requirements. We’re always pleased to see our customers’ businesses growing and have had the pleasure of helping many of them move into larger premises to grow their teams.
If you’d like to find out more about our IT Services in Ilkley and learn about what we can offer to your business, then why not get in touch with us today at 01943 601601.