MANAGED IT SERVICES FOR SMALL TO MEDIUM SIZED BUSINESSES
IT Support in Bingley
At Ilkley IT Services, we provide a comprehensive service of IT support in Bingley and across the area more widely. This service includes a number of important elements of the functioning of your system, allowing you to work with the security of knowing your IT needs are well looked after.
Whilst many small and medium sized businesses don’t have the budget for full time internal support for their IT requirements, our affordable package of IT support means that you’re taken care of without the commitment to hiring in house staff or an extended fixed IT contract. Our approach to our support work is a very proactive one. We monitor our customer’s systems, looking at a number of factors to detect potential issues early. This allows us to solve problems before they happen and means you can continue working without interruption.
A Comprehensive IT Support Package for Bingley Businesses
The PC Support service we offer includes a number of different aspects of a well functioning IT set-up for a workplace. This covers hardware monitoring, antivirus monitoring, and help and advice with many other basics on the day to day functioning of your devices to guarantee you’re getting the most from your IT tools. Our service also includes a 20% discount on site visits when necessary, and unlimited off site support whether by phone from our team or through our email support. We make a point of not baffling you with needless technical talk, but instead aim to communicate in a way which makes sense for the users of your IT systems.
Along side the support to ensure the smooth running of your PCs, we also provide a server support service. Including additional security consideration and regular back ups, our server support ensures the hosting of information is secure and that you’re not depending on inadequate back up approaches such as unreliable memory sticks. Just like our focused PC support service we monitor the performance of servers, to pre-empt any problems and regularly back up our customer’s files.
An Attentive Local IT Service in Bingley
We’ve earned a reputation not only for our technical expertise but for the attentive level of service we offer to our customers. Our local service allows us to respond quickly to your requirements and we take the time to understand your business, tech and data needs. We’ve seen many of the businesses we’ve worked with grow from single PC set ups to larger businesses and we’ve been delighted to help in moving many of our customers to new premises and assisting in providing the infrastructure needed to expand their teams. Around 95% of new businesses who use our services come from recommendations from existing customers, which we feel is a strong indication of the level of service we can offer.
To find out more about what we can do for your business, why not get in touch with us on 01943 601601 and tell us about your company’s IT needs.