MANAGED IT SERVICES FOR SMALL TO MEDIUM SIZED BUSINESSES
IT Support in Keighley
Ilkley IT Services offers a complete support package for all your IT needs in Keighley. Covering a number of different important elements of IT in your office or workplace, we provide you with peace of mind and an attentive local service.
Whilst many small and medium sized businesses don’t have the budget for full time internal support for their IT requirements, our affordable package of IT support means that you’re taken care of without the commitment to hiring in house staff or an extended fixed IT contract. Our approach to our support work is a very proactive one. We monitor our customer’s systems, looking at a number of factors to detect potential issues early. This allows us to solve problems before they happen and means you can continue working without interruption.
A Comprehensive IT Support Package
The PC Support service we offer includes a number of different aspects of a well functioning IT set-up for a workplace. This covers hardware monitoring, antivirus monitoring, and help and advice with many other basics on the day to day functioning of your devices to guarantee you’re getting the most from your IT tools. Our service also includes a 20% discount on site visits when necessary, and unlimited off site support whether by phone from our team or through our email support. We make a point of not baffling you with needless technical talk, but instead aim to communicate in a way which makes sense for the users of your IT systems.
In addition to the PC support service we provide, we also offer reliable server support. This includes regular monitoring, as well as an antivirus and security service and dependable back ups to ensure that your files are protected and retrievable. This also means that you no longer need to depend on unreliable means of backing up your files, such as through memory sticks or by email. Because we keep a close eye on the performance of servers, again, we’re able to pre-empt any issues and foresee potential risks.
An Attentive Local IT Service for Keighley
Over the years we’ve been operating, we’re very proud of the reputation we’ve grown for a responsive local service. Many of our clients have grown from single PC businesses to thriving businesses with large teams of users and it’s always a pleasure to support them through a move into larger premises, ensuring that they have all the pieces in place for their company to continue to thrive. We recognise the importance of providing an attentive service which is accessible and which understands your business. Because we’re based in the area, we’re able to respond quickly to complications and aim to bring a more personal understanding of your system, resources and needs. With 95% of our new business coming through recommendations from existing customers, we feel this is a very positive indictment of the level of service we offer and the benefits of choosing support from a local company.
To find out more about Ilkley IT services and the support we offer to businesses in Keighley, please get in touch with us on 01943 601601 and talk us through your needs.