IT Support Otley


IT Support in Otley

Ilkley IT Services offers a complete support package for all your IT needs in Otley. Covering a number of different important elements of IT in your office or workplace, we provide you with peace of mind and an attentive local service.

Whilst many small and medium sized businesses don’t have the budget for full time internal support for their IT requirements, our affordable package of IT support means that you’re taken care of without the commitment to hiring in house staff or an extended fixed IT contract. Our approach to our support work is a very proactive one. We monitor our customer’s systems, looking at a number of factors to detect potential issues early. This allows us to solve problems before they happen and means you can continue working without interruption.

Just some of our clients

A Comprehensive IT Support Package for Otley Businesses

Our PC support package includes a range of separate elements which are central to having a perfectly functioning office. These includes PC and resource monitoring, antivirus software monitoring and installation, hardware monitoring and useful basics such as help and advice on the day to day operation of your computers to ensure you’re getting the most out of your resources amongst many other features of cover. We offer advice with Microsoft Office products, which are the basis of many office computer systems along with support with printers, routers and mobile devices included. For those who take out our PC support package, a 20% discount is also offered for on site visits in the case of serious issues.

Along side this PC service, we also offer server support. To ensure your business operates as smoothly as possible, this includes an unlimited amount of remote support, whether by phone or by email. Again, this includes proactive monitoring to pre-empt any complications and issues. We regularly check the security of your systems and provide regular backup routine checks. This is a vital part of any system, meaning that you can be sure not to lose important materials from your server.

An Attentive Local IT Service for Otley

We’re proud of the attentive level of service we offer to our customers. We offer a personal and local approach which allows your company to operate and grow with the peace of mind that your IT needs are looked after; our attentive staff are only a quick phone call away. We’re very proud of our reputation with our customers and have provided IT Support to many of them, helping them grow from fledgling businesses, to helping them move into larger offices and take on large teams of staff. We’re here to assist with the transition as your company grows, ensuring you have the materials and infrastructure in place for optimum performance, and that your documents are secured and properly backed up.

To see what we can do to help your business with your IT needs, learn more about our services and support by speaking to one of our team on 01943 601601 and let us know about your requirements.

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