MANAGED IT SERVICES FOR SMALL TO MEDIUM SIZED BUSINESSES
IT Support in Silsden
At Ilkley IT Services, we provide a comprehensive service of IT support in Silsden and across the area more widely. This service includes a number of important elements of the functioning of your system, allowing you to work with the security of knowing your IT needs are well looked after.
For businesses who don’t want to commit to establishing a department or in house team for IT support, our service is available without a long term contract commitment but still provides the security and assistance that you need in order for your business to flourish. We take a very proactive approach to our support work, monitoring your systems and hardware very closely in order to predict problems before they happen and reduce any downtime you might experience. Often we’re able to resolve complications without our customers needing to be disturbed, meaning you don’t lose any productivity.
A Comprehensive IT Support Package for Silsden Businesses
To ensure your set up runs smoothly, our comprehensive IT support service includes a number of different elements. This covers antivirus set up and monitoring, hardware monitoring and general advice and support with the day to day operating of your resources to ensure that you get the best performance from your IT set up. For when it’s needed, our IT support service also includes a 20% discount for on site visits and this is complemented by unlimited off site support through email or by phone. Our aim is to communicate with clarity, avoiding unnecessary technical lingo and explaining things as straight forwardly as possible.
Along side this PC service, we also offer server support. To ensure your business operates as smoothly as possible, this includes an unlimited amount of remote support, whether by phone or by email. Again, this includes proactive monitoring to pre-empt any complications and issues. We regularly check the security of your systems and provide regular backup routine checks. This is a vital part of any system, meaning that you can be sure not to lose important materials from your server.
An Attentive Local IT Service for Silsden
We’ve earned a reputation not only for our technical expertise but for the attentive level of service we offer to our customers. Our local service allows us to respond quickly to your requirements and we take the time to understand your business, tech and data needs. We’ve seen many of the businesses we’ve worked with grow from single PC set ups to larger businesses and we’ve been delighted to help in moving many of our customers to new premises and assisting in providing the infrastructure needed to expand their teams. Around 95% of new businesses who use our services come from recommendations from existing customers, which we feel is a strong indication of the level of service we can offer.
To see what we can do to help your business with your IT needs, learn more about our services and support by speaking to one of our team on 01943 601601 and let us know about your requirements.