MANAGED IT SERVICES FOR SMALL TO MEDIUM SIZED BUSINESSES
IT Support in Skipton
At Ilkley IT Services, we provide a comprehensive service of IT support in Skipton and across the area more widely. This service includes a number of important elements of the functioning of your system, allowing you to work with the security of knowing your IT needs are well looked after.
For businesses who don’t want to commit to establishing a department or in house team for IT support, our service is available without a long term contract commitment but still provides the security and assistance that you need in order for your business to flourish. We take a very proactive approach to our support work, monitoring your systems and hardware very closely in order to predict problems before they happen and reduce any downtime you might experience. Often we’re able to resolve complications without our customers needing to be disturbed, meaning you don’t lose any productivity.
A Comprehensive IT Support Package for Skipton Businesses
The PC Support service we offer includes a number of different aspects of a well functioning IT set-up for a workplace. This covers hardware monitoring, antivirus monitoring, and help and advice with many other basics on the day to day functioning of your devices to guarantee you’re getting the most from your IT tools. Our service also includes a 20% discount on site visits when necessary, and unlimited off site support whether by phone from our team or through our email support. We make a point of not baffling you with needless technical talk, but instead aim to communicate in a way which makes sense for the users of your IT systems.
In addition to the PC support service we provide, we also offer reliable server support. This includes regular monitoring, as well as an antivirus and security service and dependable back ups to ensure that your files are protected and retrievable. This also means that you no longer need to depend on unreliable means of backing up your files, such as through memory sticks or by email. Because we keep a close eye on the performance of servers, again, we’re able to pre-empt any issues and foresee potential risks.
An Attentive Local IT Service for Skipton
We’ve earned a reputation not only for our technical expertise but for the attentive level of service we offer to our customers. Our local service allows us to respond quickly to your requirements and we take the time to understand your business, tech and data needs. We’ve seen many of the businesses we’ve worked with grow from single PC set ups to larger businesses and we’ve been delighted to help in moving many of our customers to new premises and assisting in providing the infrastructure needed to expand their teams. Around 95% of new businesses who use our services come from recommendations from existing customers, which we feel is a strong indication of the level of service we can offer.
To find out more about Ilkley IT services and the support we offer to businesses in Skipton, please get in touch with us on 01943 601601 and talk us through your needs.