This agreement applies as between you, the User of this Website and Ilkley IT Services Ltd, the owner(s) of this Website. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.
- Definitions and Interpretation
In this Agreement the following terms shall have the following meanings:
|means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
|“Ilkley IT Services Ltd”
|means Ilkley IT Services Ltd of 4 Strathmore Road, Ilkley, West Yorkshire, LS29 8PQ;
|means collectively any online facilities, tools, services or information that Ilkley IT Services Ltd makes available through the Website either now or in the future;
|means any online communications infrastructure that Ilkley IT Services Ltd makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
|“User” / “Users”
|means any third party that accesses the Website and is not employed by Ilkley IT Services Ltd and acting in the course of their employment; and
|means the website that you are currently using (ilkleyitservices.co.uk) and any sub-domains of this site (e.g.subdomain.ilkleyitservices.co.uk) unless expressly excluded by their own terms and conditions.
- Scope of this Policy
This Policy applies only to the actions of Ilkley IT Services Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
- Data Collected
Without limitation, any of the following Data may be collected by this Website from time to time:
3.2 date of birth;
3.4 job title;
3.6 contact information such as email addresses and telephone numbers;
3.7 demographic information such as post code, preferences and interests;
3.8 financial information such as credit / debit card numbers;
3.9 IP address (automatically collected);
3.10 web browser type and version (automatically collected);
3.11 operating system (automatically collected);
3.12 a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected).
- Our Use of Data
4.1 Any personal Data you submit will be retained by Ilkley IT Services Ltd for twelve months.
4.2 Unless we are obliged or permitted by law to do so, and subject to Clause 5, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.
4.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. Fore more details on security see Clause 11 below.
4.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
4.4.1 internal record keeping;
4.4.2 improvement of our products / services;
4.4.3 transmission by email of promotional materials that may be of interest to you;
4.4.4 contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website.
- Third Party Websites and Services
5.1 Ilkley IT Services Ltd may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment processing, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services have access to certain personal Data provided by Users of this Website.
5.2 Any Data used by such parties is used only to the extent required by them to perform the services that Ilkley IT Services Ltd requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties shall be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.
- Links to Other Websites
- Changes of Business Ownership and Control
7.1 Ilkley IT Services Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Ilkley IT Services Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
7.2 In the event that any Data submitted by Users is to be transferred in such a manner, you will not be contacted in advance and informed of the changes.
- Controlling Use of Your Data
8.1 Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
8.1.1 use of Data for direct marketing purposes; and
8.1.2 sharing Data with third parties.
- Your Right to Withhold Information
9.1 You may access certain areas of the Website without providing any Data at all. However, to use all features and functions available on the Website you may be required to submit certain Data.
- Accessing your own Data
You have the right to ask for a copy of any of your personal Data held by Ilkley IT Services Ltd (where such data is held) on payment of a small fee which will not exceed £25.
11.1 Data security is of great importance to Ilkley IT Services Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.
12.2 By using this Website you may receive certain third party Cookies on your computer. Third party cookies are those placed by websites and/or parties other than Ilkley IT Services Ltd. Third party cookies are used on this Website for advertising services, social media tracking and website analytics and are detailed in full below. These cookies are not integral to the services provided by the Website.
12.3 All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
12.5 The following third party Cookies may be placed on your computer:
|Name of Cookie
|utma _utmb _utmz _atuvc _utmc
|Tracks what is being shared and by whom.
|You Tube Plugin – embedding You Tube content
|Facebook Social Plugin – embedding Facebook content
|Google Plugin – embedding Google content
|guest_id _twitter_sess twll
|Twitter Social Plugin – embedding Twitter content
|PersistenceCookie JSESSIONID lang
|LinkedIn Social Plugin – embedding LinkedIn content
12.6 This Website uses analytics services provided by Google. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how Users use the Website. This, in turn, enables us to improve the Website and the products and services offered through it. You do not have to allow us to use these Cookies, as detailed below, however whilst our use of them does not pose any risk to your privacy or your safe use of the Website, it does enable us to continually improve our business.
12.8 The analytics services used by this Website use the following Cookies:
|Name of Cookie
|First / Third Party
|_utma _utmb _utmc _utmc
|These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
12.9 You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
12.10 You can choose to delete Cookies at any time however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
12.11 It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
- Changes to this Policy
Ilkley IT Services Ltd reserves the right to change this Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Policy on your first use of the Website following the alterations.