Our commitment to compliance.

Cyber Essentials Compliant

Ilkley IT Services is Cyber Essentials Compliant.

Because of the information we hold, we have always ensured our systems are secured and review our policies regularly to ensure we remain secure. We have had a strict security policy in place long before GDPR came about, and we have always treated client data with extreme care. We never sell personal information and only use it to carry out our services for our clients.  We also have made sure the companies whose products we sell or use are also enforcing strict policies. All those companies are listed below with links to their policies. If you have any questions about our privacy and security policies, please do not hesitate to contact us

Ilkley IT Services Policies

Ilkley IT Services – Managed Services Terms and Conditions

Ilkley IT Services – Privacy Notice

Partners/ Data Processors

Risc IT Solutions – https://www.riscitsolutions.com/en/compliance-centre

Giacom – https://cloudmarket.com/about/privacy-policy

Services we supply and/ or use

Autotask – RMM, PSA Cloud backup Tools – http://www.autotask.com/gdpr-compliance

Redstor Backup – Online Backup Software – https://www.riscitsolutions.com/docs/uploads/Redstor-Data-Processing-Schedule.pdf

ESET – Anti-virus Security Software – https://www.riscitsolutions.com/en/privacy-policy

Exclaimer – Email Signature Software – https://www.exclaimer.co.uk/company/gdpr

Iomart – Cloud Servers – https://docs.iomart.com/data-protection/gdpr-readiness/

Draytek – Routers – https://www.draytek.co.uk/information/our-technology/gdpr-pci-dss-and-draytek 

Microsoft – Office 365 – https://servicetrust.microsoft.com/ViewPage/GDPRGetStarted

Xero – Accounts package – https://www.xero.com/uk/campaigns/xero-and-gdpr/

GoCardless – Payment Collection – https://support.gocardless.com/hc/en-gb/articles/360000281005

Directli – Xero to GoCardless connector – https://www.directli.co.uk/blog/2018/05/23/gdpr-compliance/

M247 – Web Hosting – https://m247.com/eu/privacy-policy/

Untangle Firewalls – https://www.untangle.com/privacy/

Telecoms and Broadband Services

 Master Service Agreement

Broadband Terms

Telecommunication Services Terms & Conditions