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IT Support Wetherby

Have you been doing a search for “IT support Wetherby”? If so, we’re happy you found us! Welcome to Ilkley IT Support!
Why would you need IT support services? Perhaps your business has recently scaled back on its in-house IT department or has had to let it go completely. That means you don’t have the support and monitoring necessary to ensure your network stays up and running.

You may also be more vulnerable to data breaches and other cyber attacks. These are serious issues that require experts to keep your business up and running, as well as secure from cyber attacks.

Are you unsure of what IT support is or what it does? Read on to learn more about the IT support services we offer.

What is IT Support?

IT support includes support for all types of information technology issues for a business. IT support may include managing software & hardware, networks, maintaining processes, and more. IT support ensures the business runs smoothly.

The main goal of IT support teams is to maintain computer systems and networks across a company. They also work to resolve technical issues, maintain software installs, and configure hardware.

Why Does Your Business Need IT Support?

IT support teams also work to manage a company’s security by keeping systems and data safe from cyberattacks. IT professionals also monitor and fix potential security threats.

Here are some of the work that tech support teams manage:

  • Computer networks, cabling, and wiring
  • Cyber security
  • Spam protection
  • Maintaining software
  • Disaster recovery and backups
  • Hosting and cloud computing
  • Business continuity
  • Computer repair
  • Server maintenance
  • Technical help desk
  • And more

Why is Technical Support Important?

Technical support ensures your business is up and running, secure from the threat of cyber attacks. In addition, IT support also tackles software problems, user issues, installation errors, broken computers, and more. IT professionals can also log problems or issues that need to be fixed, ensuring your business suffers from limited downtime.

Here are some additional reasons IT support is important to your business:

Increased Productivity

IT support providers can offer advice and guidance on the latest tech to improve efficiency. Tech support can also install remote working software and offer guidance on new productivity tools. 

Reliable Infrastructure

Network infrastructure can be difficult to install and manage. However, IT support can help you choose the right network for your company. They can also make sure you have the right hardware and troubleshoot connections or speed issues your business may be experiencing. 

Data Protection

Another crucial area where IT support can offer assistance is with data protection. What would happen if your company lost customer data and company files? The result could be extended downtime that lasted days or weeks, to say nothing of losing customers and reputation. An IT support team can offer guidance on how to keep your company data safe from cyberattacks and other threats. 

Save Time

What’s more, a dedicated IT team also frees up time for your business. It’s possible to fix some computer problems on your own; however, time lost to diagnosing and fixing issues can mean operational downtime and lost hours. 

On the other hand, IT support  can fix many problems easily and quickly. They may even be able to tackle some problems remotely. Techs can reduce the time needed for employee onboarding, creating employee accounts, and getting new employees up and running faster. 

These are a few of the reasons to consider IT support.

Who is IT Support Wetherby For?

Many small to medium businesses ask themselves this question. It was once thought that outsourced IT support was primarily needed for larger organisations. However, IT services are now used by companies of all sizes, and the need for outsourced IT expertise is increasing. Businesses that rely on IT support are the ones that see success much faster than their competitors.

Here are the kinds of businesses that benefit from IT support:

Businesses with No In-House IT Team

Some businesses may have an IT person, one who is the go-to when the company website is down or who helps with computer issues, and more.

The problem is that the IT person may only be able to answer some of the questions brought to them. They may not be up to date with emerging tech and best practices. And they may need help building and managing an IT infrastructure.

The IT person may take care of some smaller issues, but they don’t have the knowledge and expertise to provide dedicated IT services.

Companies Concerned About Cyber Security

Cybersecurity today is more than just ensuring everyone in the company has an antivirus installed. Today, hacking threats, phishing, and more are increasing all the time. Gone are the days when cybersecurity was the major concern of larger entities. Today’s small and medium businesses are facing increasing cyberattacks more than ever before.

With the right IT support partner, these companies have the IT infrastructure and recovery processes in place. When a cyberattack or failures occur (as they are bound to do), these companies are able to get back up and running faster.

Businesses That Plan on Growing

Businesses that plan on scaling in the next five years can do so quickly and efficiently when they’re backed by the right IT support. Outside support gives them the leverage needed to learn when and how to scale.

The conclusion is that all companies can benefit from IT support. With the right IT support partner, it’s possible to have the most uptime, stay more secure, and scale effectively.

So, what’s stopping your company from getting the IT support it requires?

IT Support Wetherby

Why Choose Us?

Ilkley IT support has provided IT support to businesses in this area for over 17 years. During this time, our customers have received amazing service from a company that’s honest and doesn’t use jargon. And we never complicate IT.

When you choose us, you can count on IT support Wetherby to proactively engage with you and ensure your IT needs are met. We keep up with emerging tech and security threats. With our proactive approach, you can rest assured that your company’s IT needs are met each and every day, and we help you plan into the future for your company’s growth and success.

What more could you want in IT support?

If you’d like to learn more about our services, contact us today! Call us with your questions and we’ll have the answers you need. We’re looking forward to working with you and bringing your business to success!

Happy Clients


We believe our friendly and straight forward approach to IT is why our customers love to recommend us. 

Paul Martin
Paul Martin
Worked with IlkleyIT for several years now. Always an excellent experience. Just the right balance between professional and friendly. We have been guided expertly through physical to virtual environments and more recently the cyber security minefield!. And everything in between. Nothing is too much trouble. Warren, Mark, Matt and Travis we appreciate you all! Long may it continue.
Pippa Powell
Pippa Powell
The whole team at Ilkley IT Services have been so friendly and helpful to get me set up for my new accounting practice. Really good to know I have such a good team at hand at such a daunting time.
Gareth Parker
Gareth Parker
Extremely responsive and very helpful, best IT support I have ever experienced.
Samuel Emmett
Samuel Emmett
Wonderful customer service and incredibly knowledgeable!
Amber Gilbert
Amber Gilbert
John Lloyd
John Lloyd
Excellent service,do what they promised,very reliable and prices reasonable. Well worth their 5stars
Peter Clarke
Peter Clarke
Knowledge, efficient and friendly
Deborah Goodman
Deborah Goodman
Brilliant firm - always answer promptly and are able to help in a way that makes it easy to understand. They have been a great help to our business and are always friendly & professional. I would definitely recommend them.
john ogden
john ogden
Had a couple of layout issues on my PC, but Matthew quickly sorted it out for me within a couple of minutes -- star man Matt, thanks.
Mark Bowling
Mark Bowling
Very Professional Computer Service Excellent Staff A special thanks to Travis & Warren ....5* Customer Service

Cyber SEcurity

Find out more about our Cyber Security services and how we can help give you peace of mind for your business IT security

Cyber Security