Discover the pros and cons of employee monitoring

by | Mar 20, 2023 | Productivity

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The pandemic has transformed the way businesses in Bradford and across the globe operate, with remote and hybrid work becoming increasingly popular. While these work arrangements offer numerous benefits, such as cost savings and increased productivity, they also present challenges like cybersecurity risks and ensuring employees stay on task. Employee monitoring tools have gained prominence as a result.

What is Employee Monitoring Software?

Employee monitoring software tracks digital activities, from basic time tracking to periodic screenshots of an employee’s desktop. Tools like Hubstaff and BambooHR monitor various activities, generating daily or weekly reports for employers. They can track time, keyboard activity, mouse activity, websites visited, desktop screenshots, app usage, and more. Some tools even monitor audio and video, and can be either visible or hidden from employees.

Pros & Cons of Employee Monitoring in Bradford

Pros:

  1. A better understanding of employees’ time management: Tracking time by project allows managers to see where employees prioritize their time, aiding ROI projections.

  2. Reduces non-work activities: Monitoring app usage discourages employees from wasting time on non-work-related activities during work hours.

  3. Convenient time tracking for remote workers: Smaller companies and remote teams can track work hours and manage payments effortlessly through the app.

Cons:

  1. Negative impact on employee morale and productivity: Monitoring may cause employees to feel trapped, damaging morale and productivity.

  2. Misinterpretation of “activity” as productivity: Activity reports focus on keyboard and mouse activity, which may not always accurately represent productivity, especially during tasks that require more thinking or phone conversations.

  3. Loss of valuable employees: Introducing employee monitoring can lead to feelings of distrust and lack of appreciation, driving away talented workers.

 

Finding the Right Balance 

To strike the right balance between monitoring and employee satisfaction, consider the following questions:

  1. What aspects of employee activity truly need to be tracked?
  2. Should all employees be treated and monitored equally?
  3. How do your employees feel about being monitored?
  4. Are you trying to solve a problem that doesn’t exist?
  5. Can you disable unnecessary monitoring features?
  6. Is the tool providing accurate data related to productivity?

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